Actual Client Testimonials
Real people, real results!

•   "Dear Richard, I wanted to extend my heartfelt thanks to you and your wonderful team for helping me get top dollar for my vehicle's diminished value.  It's never easy when you get involved in a major accident the day after you bought your dream car. That's what happened to me. My Pontiac Trans Am was very severly damaged. The final bill to fix it all was close to $14,000.00.  At first, the insurance company offered to pay me $1,200.00 for my diminished value (that's after I asked them about it, of course). Since I wasn't happy with that number, I contacted Richard at Collision Claim Associates. They provided me with a detailed diminished value report and a sample demand letter. The DV report determined I was entitled to $4,500.00.  After going back and forth with the insurance company over several weeks, during which Richard helped me draft several follow-up letters, the insurance company settled my claim for $3,750.00. I was very happy with the outcome as well as the service I received. I'd recommend Collision Claim Associates to anyone I know. Thanks guys.
  DV Claim Settled for $3,750.00
  Frederick John - Georgia
  
  
• "Mr. Hixenbaugh & Rosemary, Thank you for your efforts with our diminished value claim versus the insurance company. Your appraisal and the response letter was the catalyst to move the insurance company into serious negotiating. After sending your appraisal report and first response letter, the insurance company doubled their initial offer and we accepted".
  DV Claim Settled for $3800.00
  David Mayo, Georgia
  
  
• "Hello Richard. I just wanted to let you know that thanks to your diminished value report, I received about three times what the insurance company originally offered. I want to thank you again for all your help, expertise and most of all the information you gave me. An informed consumer is the only type that will come out ahead these days and with your help that is exactly what I became. Thank you.
  DV Claim Settled for $1,000.00
  Rob Hirsh -  Georgia
  
  
• "I finally resolved my DV claim with the insurance company. They agreed to pay me the full $5,700.00 indicated in your report. Thank you for all   your help. I couldn't have done this without your expert knowledge. The service you provide is top notch. The appraisers that were sent by the insurance company to inspect my vehicle knew who you were and said they thought you did good work. I will defenitly recommend your services to friends and family. If I ever have a problem like this again, I will defenitly give you a call. If you ever need a reference, let me know."
  DV Claim Settled for $5,700.00
  Todd Fetterly - California
  
  
• "Thanks so much for your excellent assistance in helping us recover the loss of value to our 2002 Ford Conversion Van. The whole process was easy, prompt and very professional to say the least. In the future I will highly recommend anybody I know to seek the services of Collision Claim Associates for assistance in appraisals and those impossible to acquire proof documents which Insurance Companies ask  for, yet nobody was found to provide until we came across your website. In the spirit of giving honor where honor is due, God has once more provided my needs by using the services of the very helpful people at Collision Claim Associates. It really works."    DV Claim  settled for $3,675.00
  The Deering Family - Tennessee
  
  
• "Thank you. I agree with you 100% and am happy I got $3,000.00.  As for your service it is great and I will definately tell people about it if any of my freinds/family are in the same situation."   
  DV Claim settled for $3,000.00
  Brett Huffman - North Carolina
  
  
• "I am writing you today to express my deep appreciation for your help with my Diminished Value Claim. I had never heard of this until my salesman mentioned it. I then began my search for information in the internet regarding this. I came across Collision Claim Associates. Everything I read on their website was so interesting. I finally decided to email them and I was amazed at the quick response. Mr. Hixenbaugh was informative and responsive to my every question. His assistance and guidance made things go very smoothly. For just a small fee he was able to assist me in getting what I deserved and I can't thank him enough for showing me how to get what I so rightfully deserved. Belive me Collision Claim Associates, Inc. is "A" number one."
  DV Claim Settled for $1,827.50
  Debbe Rosenthal - Georgia
  
  
• "I thought you and your associates might be interested in hearing a success story that was brought about from your work. I purchased a diminished value report from Collision Claim Associates, Inc. to show the diminished value of my 2001 Jeep Cherokee Sport. I submitted the report to the lawyer who was defending (for the insurance company) the small claims suit I had filed against the at fault party. After reading your report they have decided to to settle for the full amount of $2,650.00 indicated by Richard Hixenbaugh in the report as well as the court costs. Thank you so much for your help."
  DV Claim Settled for $2,650.00
  Kristopher Jones - Indiana
      
  
• Hi Richard. I am very pleased to let you know that the insurance company paid the full amount you determined in your diminished value analysis. They did send another estimator to make an appraisal and appently he agreed with your report. Thank you for your through report and assistance.
  DV Claim settled for $3,250.00
  William Moye - New Mexico
   
  
• "Richard, I want to thank you so much for helping me with my settlement with State Farm. Your advice was really appreciated."      
  Total loss valuation. setteled for $350.00 more.
  Jerry Grant -  Georgia
  
  
• "Dear Richard, we recieved payment for $760.00 from Eire Ins. group.  They said that they did not pay diminished value claims.  Guess what, the magistrate said that they would and they did. Thank you"  
  Our DV report was admitted as evidence in small claims court. Awarded $760.00.
  Russell Delozier - West Virginia
  
  
• "Hello Richard, We have reached a settlement on our loss. The information from you was very helpful. The insurance company took it very much into consideration. Thank you."      
  DV Claim settled on the basis of our advise alone.
  Dwayne Owens - California 
  
  
• " I just wanted to let you know that the vehicle valuation report you prepared helped me recover an additional $900.00 from State Farm. I appreciate your service.
  Total Loss Valuation - Settled for $900.00 more than the insurance company offered
  Gerald Shaw - Texas
  
  
• "Just wanted to let you know that my diminished value claim was settled last week. I really appreciate your thorough report. By including your credentials, you helped me with my negotiations, as the insurance company could not reasonably discount your findings. Initially, I was very reluctant to spend the money for the diminished value report from Collision Claim Associates. Looking back now, I'm really glad I did. I recovered more than five times the amount I spent for the report. After the insurance company received your report, they had their own independent  appraiser review my DV claim. This company valued my claim at $1320.00. I pointed out to the insurance company that your report was much more thorough and you had better qualifications for making your determination. As a result, I was successful in negotiating the higher amount. I will strongly recommend you to any of my friends or family who find themselves in this situation. Thanks Again".
  DV Claim Settled for $1,785.00
  Jill Parsons - Arizona 

That's not all.  There are many, many more. 
Let us help you to successfully get what you're entitled to.