To Collision Claims,
I wanted to say thanks for all of your help and assistance throughout the entire process.  I especially appreciated the availability of Rosemary and Richard and the patience to deal with every one of my questions and concerns.

After an absurdly low diminished value estimate from the insurance company, $282.82, I contacted Richard and he explained how the process worked.  I was a little skeptical at first because you have to put your faith in Richard and his experience and hope that he knows what he is talking about.  Well, needless to say after meeting with Richard as he inspected my vehicle, my confidence in him started to increase.  He estimated the diminished value at $3,450. The insurance company stuck to their guns and didn’t budge on their estimate, but Richard calmly followed the process as laid out in the policy, and at the end of it all I ended up receiving $25 more than Richard’s initial estimate.

In conclusion, I would not hesitate to use Richard and Collision Claims for any of their offered services.  They have been excellent to work with all around. Thanks again.

Krishna Pacifici
Diminished Value Settled for $3,475