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About Collision Claims Associates, Inc.

gray sedan - collision claimsCollision Claim Associates was founded by Richard Hixenbaugh in Atlanta, Georgia to provide consumers with an independent source for automobile damage claim information, education and documentation services. Mr. Hixenbaugh has over 3 decades of experience in the auto insurance industry, ranging from insurance sales to claims adjusting and vehicle damage and value appraisal. Mr. Hixenbaugh is ASE certified in Collision Damage Analysis and has completed courses in diminished value appraising offered by the International Society of Appraisers. In addition, Mr. Hixenbaugh is a state licensed automobile damage appraiser in the states of North Carolina and South Carolina.

Mr. Hixenbaugh has personally completed over 40,000 vehicle appraisals including; damage repair estimates, vehicle value appraisals and diminished value appraisals. Mr. Hixenbaugh has also been qualified in numerous courts of law as an expert witness in vehicle damage, value and diminished value cases.

More About Collision Claims

At Collision Claims, we are a dedicated team of experienced vehicle appraisers specializing in vehicle diminished value claims. We understand the frustration and financial impact of being in an accident, which is why we strive to ensure that our clients receive fair compensation for the diminished value of their vehicles.


With over 3 decades of expertise in assessing vehicle values, we have earned a reputation for delivering accurate, unbiased, and comprehensive appraisals. Our team of experienced appraisers combines their expert knowledge with the latest industry tools and data to provide you with a professional and reliable assessment of your vehicle’s diminished value.


What sets us apart is our focus on customer satisfaction. We believe in empowering our clients with the information they need to navigate the complex world of diminished value claims successfully. We take pride in our transparent and collaborative approach, ensuring that you are involved and informed throughout the appraisal process.


Our commitment to excellence extends to providing exceptional customer service. We recognize that filing a diminished value claim can be overwhelming, so we offer personalized guidance and support to assist you every step of the way. Our friendly and knowledgeable team is always ready to answer your questions and address any concerns you may have.


At Collision Claim Associates, we value integrity and fairness above all else. Our appraisals are conducted with the utmost professionalism and adherence to industry standards. You can trust that our assessments are accurate, objective, and backed by solid research and market analysis.


Whether you are an individual seeking compensation for your personal vehicle or an attorney representing a client, we are here to help. Our expertise covers a wide range of vehicles, including cars, trucks, RV’s, and more. No matter the size or complexity of the claim, we are equipped to handle it with precision and efficiency.


Thank you for choosing Collision Claim Associates as your trusted vehicle appraiser. We look forward to serving you and assisting you in securing the maximum compensation for your vehicle’s diminished value. Contact us today to schedule a consultation or appraisal and let us help you navigate the path to a fair settlement.

Vehicle Diminished Value

Due to frequent requests from consumers for information about Vehicle Diminished Value, we came to specialize in this area. Over the past 15 years we have conducted extensive research regarding Vehicle Diminished Value. This research, combined with our over 30 years experience in the insurance industry, including claims adjusting, damage appraisal, value appraisal and insurance sales, has given Collision Claim Associates a superior advantage in assisting consumers with Vehicle Diminished Value Claims.

In the course of our Vehicle Diminished Value research, information was collected pertaining to all 50 states. As a result, we launched to assist consumers nationwide with Vehicle Diminished Value Claims. At Collision Claim Associates, we look forward to providing quality, knowledge based, appraisal services to help vehicle owners to get what they’re entitled to.

How may we assist you?

DV Qualification Quiz

Take our short diminished value qualification quiz to see if your situation qualifies you to make a diminished value claim.

See If You Qualify

Free DV Claim Review

This is where it starts. Our free diminished value claim review will give you the answers you need to make educated decisions.

Start DV Claim Review

Claim Consultation

Need some advice? Our auto claim experts can cut through the bull and provide you with straight answers and sound advice.

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