I just wanted to drop you a note of thanks for a service well done.  When I received a check from my insurance company for $46.92 for diminished value my first impression was complete disbelief.  I had purchased the used vehicle less than six months ago for $14,000, and had sustained over $5,000 in damages.  After contacting my adjuster and being given an extremely complex convoluted bunch of gobalty gook as an explanation in justification of this ridiculous diminished value appraisal, I felt I was being made the fool.

After locating and contacting you I felt that you used an intelligent well-thought out method for determining a more accurate measurement of my vehicle's true diminished value.  I also appreciate the assistance and step by step approach in dealing with the insurance company.

Consider me a very satisfied customer.  Thank you,

Larry Ciccarello