I am writing as another satisfied customer of Collision Claim Associates.  I have to admit I was somewhat skeptical when you told me you thought you could get me anywhere from 2 to 10 times the original payment of $480 for the diminished value of my vehicle.  Well, you did just that -  they have agreed to pay me an additional $3,070 for a total of $3,500, which is almost 7 ½ times their original offer!  This is the exact amount that you detailed report said the correct diminished value payment should be.  The interesting thing was that I did not even have to do any negotiating, your investigation and report made that unnecessary.  Thank you so much for your help.  I have passed your name, phone number and web site information to my fellow employees recommending your services.

David Crosby